Greetings everyone.
We're just about finished up with Millennium Blades Collusion deliveries. Our missing play mats were picked up today and should reach the fulfillment center early next week. From there, we'll be able to complete North American Delivery.
We also have some updates on European Add-ons.
All that remains now are to finish up item shortfalls, correct the tray situation, and produce the errata cards. We'll continue to update this space as developments proceed on each of these fronts.
Next week, once NA and EU deliveries are complete, we will begin resolving customer support tickets and inquiries we have received. If you sent us a ticket, please continue to be patient. You don't need to follow up or email us at this time. We will resolve each request in the order they came in.
Storage Tray Replacements
Please fill out this form to request tray replacements. This form is only for tray replacements.
https://forms.gle/G1zA9UhptxeSJjvR9
We don't have a timeline just yet, but we will use the results of this form to help inform our efforts, build our logistics, and determine a timeline for when we can replace these.
Once again, please DO NOT send us a ticket at this time in regards to this issue, only use this form. The form will be available for another 3 weeks, so even if you are one of the small group still waiting on their pledges, you will have plenty of time to receive your pledge.
Missing Items
If you do not receive a tracking number or you are missing any add-ons, please DO NOT contact us just yet.
Some items may be shipping from different locations, and some items may be delayed slightly as detailed below. Once we complete the bulk of project fulfillment, we will send out a call for any missing items.
Replacements & Damages
We are currently in the process of getting our replacement parts from the fulfillment center. Once we have these, we can begin to address missing parts requests which have been logged in our ticket system.
World of Millennium Blades Artbooks
We are still working on the logistics of getting these artbooks and other shortfalls around the world. Please be patient for a few more weeks as we get this freight arranged.
Errata
We are still figuring out the costs of sending out updated dividers to backers around the world. We'll post new information once we arrive at a solution to this issue.
North America
Most North American pledges have been shipped in full. The only exceptions are the two groups below.
North America + Card Sleeves
We still don't have an exact date on the delivery of the card sleeves yet, but we have paid all factory fees and production should be in progress. We're still waiting on usual confirmations of a project timeline.
North America + Play Mats
These pledges should ship out next week.
UK
UK pledges are fulfilled!
A few item shortfalls are still being addressed (see above).
Europe
Most European pledges are fulfilled, except for some add-ons below. For some reason, we also missed a number of backers in Finland, who are being addressed now.
A few item shortfalls are still being addressed (see above).
Europe Add-ons
For add-ons like sleeves, other L99 games, and the like, we have these items stocked in the UK. Those items are going out next week.
Australia
All Australia/New Zealand pledges are fulfilled!
A few item shortfalls are still being addressed (see above).
ASIA
Asia pledges are fulfilled!
A few item shortfalls are still being addressed (see above).
